Terms of use & privacy policy

Use of BookNBike services
Your use of the service is considered an acceptance of these terms and conditions, as well as the privacy policy and other guidelines. You further confirm that you are 16 years of age.
Persons who cannot accept these business terms and privacy policies and other guidelines are not authorized to use BookNBike’s services. The privacy policy and the other guidelines are incorporated through references in the business terms, while the three are collectively referred to as the “contract”. Upon acceptance of the terms of business, consent to and acceptance of:
– that the service is offered without warranty.
– that BookNBike does not accept responsibility for the services provided.
– that I guarantee that I am solely responsible for the legality and safety of my bike / bikes and accessories.
– I guarantee that I am the rightful owner of the bike or accessories offered.
– I guarantee that I am solely liable for damages if the bicycle is lost or the bicycle is exposed to damage through use / rental via BookNBike’s platform.
– that BookNBike is not responsible for any dispute between users.
– Keeping BookNBike free from claims related to your use or inability to use the Service or its contents.
– each party has the right to order the case by arbitration.
BookNBike is a sharing-economic platform that enables contact between a provider of a sharing bike and the demand of the respective service. The users of BookNBike can either be a person who wants to rent a bike or a private person who offers to rent his bike via BookNBike.
Cancellation
According to the law on distance contracts, you have the right to cancel the agreement entered into. The cancellation period is valid for 14 days. The period is calculated from the date on which the order is confirmed. Bookings that have already been held will not be compensated.
Cancellation of purchase
If you do not wish to remain a member of BookNBike, you must immediately notify our contact center in writing at info@BookNBike.dk
The reservations / bookings that are already held at that time are invoiced at the displayed price. We only bill per day. Time spent on completed bookings is not refunded.
Privacy Policy
In order for you to agree with us on BookNBike, we need the following information:- Name- Address- Phone number- Email addressWe make the registration of your personal information for the purpose of providing the service to you.
The personal information is registered with BookNBike and stored for five years, after which the information is deleted.
When collecting personal data via our website, we ensure that it always happens by submitting your explicit consent so that you are informed of exactly what information is collected and why.
The BookNBike data controller has access to the information recorded about you.
Information submitted to BookNBike is in no way passed on or sold to third parties and we do not record any personal information.
As registered with BookNBike, you always have the right to object to the registration. You also have the right to know what information is registered about you.
You have these rights under the Personal Data Act, and inquiries in connection therewith are directed to BookNBike via email info@BookNBike.dk

cookies
At BookNBike, cookies are used for the purpose of optimizing the website and its functionality. This makes the visit as easy as possible for you.You can delete cookies from your computer at any time, depending on your browser.

Log statistics
We use a log statistics on BookNBike, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website it is abandoned, etc.The log statistics are only used for the purpose of optimizing BookNBike.

Dispute settlement
If you want to complain about your purchase, please contact info@BookNBike.dk
If we fail to find a solution, you can file a complaint with:Competition and Consumer Agency’s Center for Complaint Solution, Carl Jacobsen’s Vnot 35, 2500 Valby, via www.forbrug.dk
You can also use the EU Commission’s online complaint portal, which, however, will mainly be relevant if you are a consumer resident outside Denmark.You can find the complaint portal here: http://ec.europa.eu/consumers/odr/
Do you have any other questions regarding You can contact these terms and conditions at BookNBike via e-mail info@BookNBike.dk Contact info at www.BookNBike.dkHassan El HaniNjalsgade 10, 5. Tv.2300 Copenhagen SM: +4540600440Weekdays: 09: 00-17: 00

Sådan fungerer BookN’Bike

Spørgsmål og svar

Hvis du har spørgsmål omkring BookNBikes services, så skriv endelig. Direktøren for det hele svarer gerne løbende på spørgsmål.

Du kan skrive til os på følgende e-mail: info@booknbike.dk

Bedste hilsner 🙂

Hassan El Hani, stifter af BookN’Bike

Send os dine spørgsmål

Njalsgade 10, 5. tv.
2300 København S
CVR nr.:38600303

+45 40600440